How We (Your Broker) Can Help During These Crazy Times

Recent events have seen the COVID-19 pandemic sweep across the globe, dramatically changing life as we know it.

As a community, we’re continuing to take measures to lessen the impact of coronavirus in Australia, such as working remotely and practising social distancing. As these uncertain times play out, it’s normal to feel uneasy and, if you do, you’re certainly not alone.

Given the existing climate, we can no longer meet with you in person. However, we remain committed to providing you with insurance advice and support when you need it most. As a valued client, you can rely on us to continue to deliver the quality service you’ve grown to expect. 

Here are just a couple of ways in which we can be of assistance.

Share Valuable Industry Knowledge

The insurance sector is inherently complicated and, in the midst of the coronavirus pandemic, this has only been further amplified.

The current landscape is changing rapidly and, when it comes to insurance, staying up-to-date on the latest matters that will impact you may prove to be difficult. We understand the intricacies of insurance and can ensure you’re well informed as events progress. 

We are of course just a phone call or email away, giving you the invaluable peace of mind that, if you need clarification, advice or support, it will be well within your reach. In what’s already a particularly distressing time for many individuals, this can help alleviate unnecessary additional stress.

We remain just as committed to delivering relevant, technical industry expertise you can rely on.

Provide Information From Insurers

We work for you and, in doing this, takes the hard work out of staying up-to-date on the latest news and updates from relevant insurers.

Having already established a strong relationship with your insurer, we can advise you of any policy changes that may impact you. This means that, if you need to make a claim, you’ll be well informed as to whether the given circumstances will be covered under your policy.

Making a Claim

With unbelievable events unfolding worldwide, we’re living in incredibly volatile times. This, of course, gives rise to the very real threat of unforeseen events transpiring, some of which may have been all but inconceivable just a few months ago.

We understand your insurance policy/ies and, because of this, can promptly address any queries you have as they come up.

If, at any stage you do need to make a claim, we are here to guide you every step of the way and can assist with everything from investigating and actioning your claim to liaising with relevant insurance providers – taking the hard work out of this process.

For more information, or if this article has brought up any queries, please don’t hesitate to get in touch with us, 0398091532.


Conditions apply for each policy and the information expected from you for a policy to trigger. Coverage may differ based on specific clauses in individual policies. Please ask your broker to explain the additional benefits and exclusions pertaining to your policy.  The information provided is general advice only and does not take account of your personal circumstances or needs. Please refer to our financial services guide which contains details of our services and how we are remunerated.